Call holding意思

"Call holding" is a term commonly used in the context of telecommunications and customer service. It refers to the situation where a caller is placed on hold after dialing a number and waiting for an answer. When a caller is on hold, they hear a series of tones, music, or a recording while they wait for their call to be answered by a live person or an automated system.

In a business setting, call holding is a common practice when all agents are busy handling other calls. The call holding system allows the caller to remain connected to the line while they wait for the next available agent. Some advanced call center systems may also offer features like call queuing, where callers can hear an estimated wait time or the option to leave a voicemail if they prefer.

The term "call holding" is also used in the context of stock markets, where it refers to the act of holding onto a stock after buying it, rather than selling it immediately. In this context, "call holding" is related to options trading, where a "call" is a financial instrument that gives the holder the right to buy a stock at a specific price within a certain period. Holding a call means the investor retains the option to buy the stock at the strike price.